Written by
Boilerjuice . Z
on 01 Jan 2023
and updated on
25 Sep 2025
Categorised in
News
We believe in being upfront with our customers, and that includes talking honestly about something that some (incorrectly) say we hide away – our service fee.
This article is about setting the record straight, we don’t hide it and it’s not meaningless.
Our service fee directly supports the technology and services that helps keep your home warm and keep heating oil prices fair.
What is the service fee?
It’s a small charge we apply when you place an order with BoilerJuice. It helps cover the cost of providing and improving our platform and the tools that make your experience better.
The prices you see on our website include our service fee as standard. You’ll always see it separated out in the basket from the moment you choose your delivery option. Nothing hidden.
Delivering value
Your service fee goes directly into building, improving and running the platform. The very foundations that help make BoilerJuice the UK’s most trusted (and independent) heating oil marketplace.
Enabling technology
We invest heavily in the systems that power the platform, that allow you to